Refund and Returns Policy

At VanityX, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely happy with your order, we offer a 7-day return policy under the following conditions:

Returns

  • Timeframe: You can return items within 7 days from the date of receipt.
  • Condition: To be eligible for a return, the product must be in its original packaging and unused.
  • Non-Returnable Items: Sale items are not eligible for returns.

Refund Process

  • Once we receive and inspect your returned item, we will process your refund to the original payment method used at the time of purchase.
  • Shipping Costs: The customer is responsible for the return shipping costs.

Exchanges

  • We allow exchanges only for damaged, missing products, or if the wrong color or style was delivered. In these cases, we will cover the shipping cost for the exchange.

Return Address

All returns should be sent to the following address:
Kh No. 141/2, Flat No.06, 3rd Floor, Lal Dora, Devli Village 110062, Delhi